We do not consider anonymised information as personal information as they cannot be used to identify a specific person.
We are not responsible for privacy practices of any websites which may be linked from Jungle.lk.
Information we collect
- As part of your registration on our Site, you will be asked to provide us with certain personal information, such as your name, billing address, shipping address, email address and/or telephone number, date of birth and other information to process orders and identifying information to protect you.
- We may need to collect your bank account details for identification purposes. But this will be mandatory if you are a seller as funds are paid direct to your bank account. We do not hold credit card or debit card details. Any card numbers entered will be directly managed on bank’s processing gateway or their authorised agents.
- All personally identifying information about you will be held on the “My Account” section of the site. You are not allowed to post any personal information (including financial information) anywhere on the site except on the “My Account” section of the site. Breaching this requirement may lead to suspension of the account to protect our customers from potential fraud and identity theft.
- We will collect transactional information on the Site (such as buying and selling items). This is used solely in relation to the transactions you undertake on the Site and no other.
- We will retain your communication with our customer support teams and other customers (buyers and sellers) part of good governance and fraud protection.
- We may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or by your Internet service provider (or ISP)) to protect your account, analyse user trends and improve the administration of the Site.
- We may collect information about your computer (such as browser type) and navigation information (such as pages you visit on the Site) along with the times that you access the Site. This is to provide you the best experience on our Site only.
- We may collect feedback ratings, survey responses and other comments to protect you and improve user experience on the Site.
Uses of collected information
- We primarily use personal information to provide services and customer support to you, to prevent illegal activities, improve user experience, billing/ payments, promote new products/ services and assist to have the best user experience.
- We do not disclose your personal information to third parties without written approval. However, information may be disclosed to law enforcement agencies, government agencies or other third parties where we are compelled to do so by a court order or similar legal procedure. We may also disclose personal information to prevent physical harm, financial loss, report suspected illegal activity or investigate a possible violation of our User Agreement.
- By registering on the Site, you give us your express consent to receive communication (email, phone or post) related to orders, enquires and administration of the Site. You will also be given the option to opt in to receiving promotions we offer from time to time. However, you may opt out of promotional communication using information provided.
- You are able add, edit or delete some or all of the information we hold through the My Account area or contacting the Data Protection Officer.
- We use the technology called “cookie” (small file placed on your computer) to enhance your user experience like many websites in the world.
- Cookies we use does not store or give out personal information.
- You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site including order processing.
Security & Storage
Whilst we have policies, rules and measures in place and try to take all reasonable steps to safeguard your personal information, it is not possible to guarantee the security of any information you provide online.
Please contact us if you require further information or clarification on above.